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How do I change the password I forgot in SuperOffice CRM Online?
The instructions on how to change a forgotten password depend on the identity (ID) provider, that controls the password:
Note! If you don´t know, which identity provider you use please contact your IT responsible.
SuperOffice as the Identity provider
When SuperOffice is in charge of password, there are two ways you can change it:
Microsoft as the Identity provider
When Microsoft is in charge of your password, it has to be reset via the Microsoft password reset service. This article explains how to reset your password in MS Office 365.
Google as the Identity provider
When Google is in charge of your password, it has to be reset via the Google password reset service. This article explains how to reset your password in G Suit.
More information
TechDoc: Introduction to SuperOffice identity management
TechDoc: SuperID
TechDoc: Microsoft 365 and Google Workspace document integration in SuperOffice CRM